FAQ 3.0 English

The EnglishCentral “100% Commit” Guarantee

• Eligibility for 100% Commit Guarantee
• How do I claim my refund?
• What does “Level Up” Mean?

Getting Started with a Level Test

• What is a Level Test?
• Level Test Guide
• Rescheduling a Level Test?
• Level Test Report
• LevelUp Test Report

GoLive! - 1:1 Sessions with Teachers

• Operation days for GoLive!
• What is a GoLive! session?
• Who is eligible to GoLive!?
• How many experience points do I need to GoLive!?
• Scheduling a Go Live! session
• Rescheduling a GoLive! session
See all 7 articles

ZOOM

• How can I use Zoom with EnglishCentral?

Membership and Payment

• Membership Plans
• Payment Options
• Cancellation & Refunds

Access Code

• How to Use Access Codes

Teachers

• Teachers

Microphone Issues in Chrome

• Microphone Issues in Chrome

System Requirements

• System Requirements