Settings and Troubleshooting

Audio and Video

Here are some helpful tips from the ZOOM Help Center regarding audio and video settings and troubleshooting:

Audio

Video

Troubleshooting

My video/camera isn't working.

Read tips on troubleshooting a camera that won't start or show video.

There is echo in my meeting.

Echo can be caused by many things, such as a participant connected to the meeting audio on multiple devices or two participants joined in from the same location. Learn about common causes of audio echo.

Audio isn't working on my mobile device.

Read tips on troubleshooting audio that isn't working on your iOS or Android device.

References: ZOOM Help Center, Frequently asked questions, Audio, VIdeo and Sharing

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