My payment didn’t work

There may be several reasons why your payment did not work. Here’s what you can do:

  1. Double check the information you entered and try again. Incorrect data entry is the most common reason for payment failure.
  2. Make sure you have entered the correct card security code (CSC).
  3. Contact your credit card provider to determine the exact cause of the failure. Your credit card might not be authorized to make online transactions or there may be geographical or other limitations with the card.
  4. If you are paying via PayPal, please contact PayPal for more information on the payment failure and how you can address it.
Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk