What should I do if the progress of the student is different from the reports?

The EnglishCentral Support Team will help you investigate the issue. Please contact us and provide the following information.

  • The student’s email address
  • Detailed explanation of the issue including screenshots.
  • Specify if the issue happens in specific or all video/s or course/s. Provide the video and or course URL.
  • Teacher’s email address
  • Class name and class link the student belongs to.
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